We at CLOVERSOFT (“Cloversoft” “we,” “us,” “our”) know that our users and customers (“you,” “your”) care about how your personal information is collected, used and shared, and we take your privacy seriously.  Please read this Security & Privacy Policy (“Policy”) to understand how Cloversoft may collect, use and disclose your personal data, whether through the Cloversoft website at http://www.cloversoft.com.sg (“Site”), the Cloversoft software or mobile application (“App”), or otherwise in the course of our normal business operations.

1          Consent
By accessing the Site, App and/or providing personal data to Cloversoft, you hereby acknowledge that you have read this Policy and that you consent to the collection, use and disclosure of your personal data by Cloversoft in accordance with this Policy.  If you do not consent to the terms of this Policy, please do not access the Site, App or provide your personal data to Cloversoft.

2          What is Personal Data?

“Personal data” means data about a person who can be identified (i) from that data, or (ii) from that data and other information to which Cloversoft has or is likely to have access. 

3         What personal data does Cloversoft collect?

We gather various types of personal data of our users and customers, as explained more fully below.

Data that is voluntarily provided. Cloversoft collects personal data that you voluntarily provide to us, whether through the Site, App or other platforms or channels (such as through email, telephone and other forms of communication).  At various places on the Site or App, or in the course of obtaining the services provided by Cloversoft, you may be required to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the Site or App, or to otherwise obtain our services.  For example, personal data may be collected when you register an Account, make a purchase, enter a contest, promotion or survey, fill up a form, provide comments, suggestions or feedback, or when you contact our customer service or helpdesk via email, phone or other channels. You can always choose not to provide your personal data, but you may not be able to access or use certain features or services of the Site or App, or to obtain certain services from us.  

Data that is sent automatically.  In addition, Cloversoft collects data that is sent automatically by your web browser, computer, mobile or tablet device.  This may include your IP address, the address of the web page you were visiting when you accessed our Site, date and time of your visit, information about the device you are using and other information.  Please check the settings of your browser and/or device if you want to know what data is automatically sent or if you wish to change your settings.  Please also refer to the section on “Use of Cookies” below.